Wednesday, August 25, 2010
If You Really Knew Me...
...you would know that I am Super Awesome!
Before this concept became a hit show on MTV, my friend Mike Robbins was work shopping it as a form of conflict resolution with some of the world's most prominent companies.
It always seems that our best intentions get misinterpreted...especially in Social Media forums. It seems without exception that every time I post on a blog or tweet something, emotions surface and the defenses go up.
So in today's blog post let's workshop a little conflict resolution by touching on some key points:
* Words are Just That
* Emotion is an Evil Mistress to Contrary Opinion
* Does it Really Matter?
Interpretation is in the eye of the beholder
Sometimes you see a blog post with which you agree. You voice an excited opinion and the author writes to the forum that you are attacking him/her...? What gives...?
Blogging is mostly based on opinion. We build our network of trusted advisers and reciprocate like minded verse. Because there is strength in numbers we tend to come to our friends defense when he/she has been embarrassed by someone. Social Media is not a popularity contest, as the golden rule goes, the more friends you have online the fewer you have in REAL LIFE! Be advised that there is an obligation to free speech that means reeling your friends in if they are off base. You don't HAVE TO agree with someone just because they are your friend online. You don't HAVE TO defend someone if you don't agree with them.
That's how this things work. Promote new thought and allow your detractors to help you consider all the angles.
Don't Be A Sissy!
No one likes to be told they are wrong. Just because your opinions are challenged doesn't mean they are wrong. Where we get ourselves in trouble is by ganging up on someone because they feel differently than we do. We are all entitled to our Thought Leadership, there is no right answer and if we ignore contrary thought we are defeating the purpose of participation.
Take the emotion out of it! You can be wrong and do not have to apologize to the world for it.
Stay Level Headed! Don't let emotion based defense mechanisms drive you to a self preservation campaign.
Take a Breath! Before you let your anger prompt a forever documented tirade...take a breath, soak it in, consider the rival opinion and grow from it.
It's Twitter People....
Come on, do you really care what a recruiter in Australia says about your Best Practices case study? You will probably not meet any of the people with whom you share a network, their thoughts may be taken out of context and they might live in their Mom's basement. The best way to protect your personal brand is to have thought promotion strategy that includes avoiding unnecessary bickering.
Just because one person disagrees with your thoughts doesn't mean that the other 32,000 do. The way to compromise your brand with everyone is to get defensive and get into a war of egos.
We live in an exciting time! We can now share ideas with billions of people in real time. We do not work with them directly so they are usually more candid in their communication.
Participate, Learn From Your Detractors and Grow Your Collaborative Strategy!
Don't Forget to Remember!