Wednesday, October 24, 2018

Collabratory


Sales people are naturally competitive, in fact, most people are competitive (whether they choose to admit it or not). Competition fails to impress because it is perceived to be rooted in jock culture. No one is impressed by chest pounding (especially in this day-and-age). We all want to prove our excellence. We all want the glory of victory. Few of us are interested in shouting our greatness from the mountain top.

I remember being in a job interview many years ago, explaining MY greatness. The interviewer stopped me to voice a request:
  • Try saying "We" instead of "I"
  • ... You know we have the ability to compete together and EVERYBODY WINS
I was startled by the idea. I was humbled that he'd allow me to retract the answers I'd filled with self-importance. WE went through the previous questions turning I into We, taking the individual from the mountain top and replacing him/her with a group of climbers.

My purview opened and I was forever changed. Half way through my career, I had new life.

It would be misleading if we were to ignore the fact that people can be annoying. It is also impossible to succeed without others. Inevitably, it is one's responsibility to find their piece of the pie and to share it with others. Every day of work is ever-complex and opinions mount. It is necessary to learn how to work with others; to be humble in victory and accountable in defeat.

Extroverts are usually assumed self-confident. I've found the most-confident people don't see a need to be verbal unless necessary. Those most-worthy of recognition are usually willing to step aside for the benefit of others.

People neglect to share for two reasons:
1. They fear their ideas will not be adopted
2. They fear the offer to go above and beyond the call of duty will only produce more work without sufficient reward

Become a Student, Then a Teacher
We tend to look to organizational hierarchy to guide us to intelligence. The higher up the chain, the smarter you must be....

This is a dangerous proposition!

The best contributors do not always make the best leaders due to the self-centered nature of their succession path.

Those who cannot do.... manage.

Tenure does not determine excellence. If we measure idea adoption and/or change management to be guided by tenured management types, we are missing the point.

The goal of collaboration should be to create a level playing field for contribution without the baggage of authority sponsorship. Everyone should use their individual strength to create a collective strategy. This capability does not exist if the strategy for development is driven by a party of one.

Hierarchy creates bureaucracy which feeds micro-management. Progress is not possible if rigidity of role structure is expected to fuel momentum.

If the aforementioned is in place there is one certain outcome:

The brilliant and motivated young minds are forced out by mediocre rule followers who seek to remain in silos.

Because Collaboration is Complex
Most people wish to do their assigned job to the best of their ability. The default strategy to success is learn the plan, follow it and seek to progress a little more each day. There is enough assigned work on our plate to fill the day, why would we ask to do more work that does not have a determined outcome?

Progress is the result of change. Change only happens when someone is bold enough to try new things. The process of trying new things often involves neglecting that which we are good at to experiment.

If we do not experiment, we will not evolve.

That which we are good at today will be our downfall tomorrow if we fail to evolve.

Don't Forget to Remember!

Dave   

Wednesday, October 17, 2018

Our Happiness Dilemma

This month I enter my 12 year in the Human Capital Management space. Trends have come and gone but our function remains in the positive part of Human Resources. Continually, we seek to serve the function of bringing people together, our extended goal is progress through encouragement. The paths out of the forest continue to shift but we are all ultimately just trying to find a clearing the in the distance.
... a place to feel welcome
... a feeling that everything will be OK
... reassurance that the expenditure of our waking hours might make a difference in this sad and beautiful world.

The basis of Human Capital Management is:
1. Technology
2. Rewards
3. Course of Action

The technology provides the rainbow, rewards the pot of gold, and then there is a whole lotta bravado! (Bravado: good name for a recognition program).

Fulfillment houses hire motivational speakers and technology companies bring in yoga instructors...

At some point, the idea of Happiness in the workplace became the ultimate interpretation of rewarding progress.

Life is too short to hedge happiness on your professional existence and the through-line of "work" being a vanguard to "happiness" is about as reliable as the ROI of Employee Recognition.

We'd prefer not to be stressed out, we'd also like it if our boss was cool. It would be great if our work made a difference. But, as Kevin's Dad said a long time ago, "work is work".

Fortunately, I belong to a group of extraordinary individuals who actually want to discover customer problems and wrap a solution around them. This takes a consultative approach rooted in heavy research and design thinking; concepts the trunk salesmen of class rings who created recognition 1.0 couldn't begin to understand.

Happiness?

Achievement creates fulfillment which breeds a sense of pride; this may also be disguised as happiness.

Stress builds and then dissipates when you challenge yourself and extend beyond your perceived capabilities.

When bias is debunked change happens.

As people stop working in silos, collaboration bests competition.

If we compete with our enemies in a fair format, contempt turns into respect.

We want to challenge ourselves. We want to help ourselves remember our potential. We want to evolve by doing more than we ever thought possible.

Smiles are reassuring. Fist pumps are empowering.

Don't Forget to Remember!

Dave