Monday, October 20, 2014
A Scarf For The Winter
There is no silver bullet for performance management: not an app, platform or systematic flow chart. It turns our that managing performance is as much about knowing your people as it is knowing the metrics of their performance. So, how can we engage a variety of personalities in one scaled process? Let's review the SCARF formula for employee motivation:
... it's pretty simple, if you understand which of the above mentioned characteristics are of the greatest (and least) priority to each of your employees, your line of vision into their motivation will be greatly enhanced. Have your employees stack rank what matters most to them and manage accordingly.
Some employees are seeking a promotion (status). Be proud enough to help your best performers get to the next level in the organization and they will stay forever. Some people just need to know that their job is important (certainty). Great mangers help their employees understand that their achievements benefit the organizational mission. Some people just want to be left alone (autonomy). If you've given them the tools to succeed you can leave them to their own devices and they will perform....over and over again. There are people for whom work is an extension of their social network (relatedness). Loving the people with whom you serve make the hard times a little easier and the victories that much sweeter. There are those who want to know that the playing field is level (fairness). You can dispel water cooler banter by proving that each person has the same opportunity to accelerate to greatness.
What Are You Fighting For....?
Managers get a lot of shit! Certain vendors think starting an employee revolution is the key to employee engagement... the SCARF method rivals that formula for disaster with strategic certainty.
So then, it is time for employees to make some decisions:
What Can You Do At Your Organization That You Cannot Do Anywhere Else?
If you cannot answer the question above, you should quit your job! If you don't believe that the company you are currently working for can help you do more than anywhere else... you are wasting your life!
Are pats on the back important to you? Do you really value trophies? Do you want to stand in front of a bunch of people to be praised for your excellence?
If you know you are performing to the peak of your ability you do not need a trophy, public praise, or validation. Get a pair! Own your actions and fear not failure!
You should be driven by the knowledge that you are capable of achieving what no other person ever has. If you are concerned with what the past has deemed possible, you are probably not all that capable. Those who suck at their job are those who need to be validated at every turn in the road. It's a job, diffuse the emotion and get to work!
Managers cannot manage if their employees refuse to believe that everyone is working for a common cause. We are all in equal parts responsible for our engagement at work. Some times we need a hug and some times we need to bite our tongue and get to work.
Let's Go To Work!
Don't Forget to Remember!