I used to document the Challenges I stood to face going into each week. At the end of the week, I would cross off all challenges I had conquered. On one reflective Friday evening I realized that the challenges I listed were actually complaints. On that day, I ripped up my list of challenges and never wrote it again.
Four distinct reasons:
* One Must Accept that which is Out of His/Her Control
* All Complaints can be Re-Directed into Action Items
* Two Things Matter Most in Life
* Life's One True Certainty
Accept That Which is Out of Your Control
There are rules, standards, & quotas...they are etched in stone! They will not change, your inability to recognize them will jeopardize your reputation and no one will care why you failed to comply. Complaining will not change your quota, Bitching will not negate standards and the rules will not change because you missed the bus. There is no exception: You HAVE TO accept rules, standards and a quota and go forward (or around) accordingly.
*Self-Condemnation: If you throw up your hand in a meeting and propose why you can't - you are on a fast track to FIRESVILLE!
You have a co-worker that is not a team player - Re-Direct
* Try questions instead of instructions
You are at odds with a team member - Re-Direct
* Hear them out. Offer a few goals for moving forward instead of dissecting their complaints
You are working with a team of incompetents - Re-Direct
* Before you Judge; Accept that the fault might be yours!
* Reliance on 'rules' to hold people accountable is a sign of poor leadership!
The Two Things That Matter Most in Life:
Any job can be as good or as bad as you make it!
Life's One True Certainty:
If you think today will suck; It Will!
Document your goals daily, weekly, monthly & annually:
* Do so in terms of what you can do, not what you can't
* There is no challenge without an accordingly goal and a process for achievement!
Don't Forget to Remember!