Caring

With the NBA season coming to a conclusion we revisit the legands of the past:

• The great Larry Bird said he had only cried twice in his life, once when he lost the NCAA championship and once when losing an NBA championship...both times he lost to Ervin Johnson.
• Michael Jordan said that he loved the thrill of winning a championship so much that he dedicated himself to winning as many as he could.
• Billy Beane (Oakland A's GM) admitted that he hated losing even more than he enjoyed winning.
• ...and now Lebron James has finally fulfilled expectations. 

Of the above mentioned only one of them had it right. Let's explore why:

Great Expectations
The Great Cathy Berky recently shared an act of vulnerability in our LinkedIn group. She noted that her expectations of herself had always been exceedingly high (which is what makes her great).
She followed up by saying that she had found peace by allowing curosity to lead.

I wonder if Larry Bird loved basketball as much as we all think he did? He was a pure shooter and a fierce competitior, equal parts artist and warrior. The questions lies in why he cared so much? Did he want to win more than anything in the world or was he terrified of losing?

That's what losing sounds like...
The Great Billy Beane was quoted as saying that he hated losing more than he enjoyed winning. That sense of motivation built a fire in him that put him in a position to become the best paid in his profession. The true joy comes in winning and if you win only to keep from losing, you neglect your ability to celebrate.

To prepare and best an opponent seemingly stronger and more qualified than you is the ulitmate feeling of success. You don't prepare and try hard because you want to see the Giant cry. You win to prove to yourself that you can do anything and that nothing is impossible in this sad and beautiful world.

It's about freaking time!
Lebron James, the greatest basketball player of our time, has finally won a championship. Always big for his age and blessed with extraordinary athletic ability, Lebron James became a fan favorite by the time he finished high school.

Then something happened....

The expectation of greatness bestowed upon Lebron James did not manifest itself quickly enough. In this quick fix society, we want results....right away. So Lebron's love for Basketball turned into a job. He stopped running around with joy in his heart and started over-thinking the process of winning. He lost the joy and laced up the shoes with an assumed obligation to fulfill public expectations. When he hoisted the championship trophy on Thursday night, the thrill of being the best was replaced by the relief of achieving what everyone knew he was capable of.

...the real answer
My Dad once told me never to make a decision based on money. I replied that he had money. To which he retorted, "that's because I never made a decision based on money". My Dad knew what Tony Hsieh later explained:
If you lead with a purpose for which you have a passion, the profits will come naturally.

Think of it this way...
would you rather win a championship with your truest friends by your side or move across town just to play on a better team with a bunch of strangers?

Our motivation cannot be defined by what we think to be the right way, but by what we believe we were put on this earth to do.

Do you remember the show The Wonder Years? Kevin's dad would come home angry every day and proclaim "work is work". Do you ever feel like Kevin's dad? That the work you do is lacking purpose? That the passion is gone? That you are just in it for a paycheck?

It's not 1950 anymore! You are now more empowered as an employee than Kevin's dad ever was. In fact, you don't have to put up with losing anymore!

You are in control!

To put effort into something so as to avoid losing defeats the purpose of living. To win your way, by your rules, is the most empowering thing in life. If you allow others to make the rules, your chances of losing increase. To play another person's game and to win serves to validate your worth. Love is created by flipping the rules on their ear, finding a better way, and proving that it works better.

Your greatness is defined by the JOY you find in winning, not the relief of doing enough to keep from losing!

Don't Forget to Remember!

Dave

Clusters

In building his organizational mission, Tony Hsieh was wise enough to ask all his employees one question...Why? He evolved Maslow's Hierarchy of Needs into the Happiness model. The questions Tony asked of those he interviewed got to the core of what they really wanted. He believed one's professional goals, aspirations for personal entertainment, and mission to serve those they loved were central to one purpose...

To Be Happy!

In his book, Start With Why, Simon Sinek introduced the golden circle. The general premise, "people don't buy what you do they buy why you do it". You may have a great product...it may help people toggle their social platforms more effectively, but WHY are you in business? What is the center of your circle?

What is YOUR WHY?

You exist in a Cluster.....your work, family and hobbies are interconnected by one thing: YOUR WHY

In order to find synergy among the seemingly unrelated things that make up your cluster, you have to find your WHY. These are the elements of your life....the petals to your flower....Your WHY is at the center of it all.

Are You Present in the Moments In-Between?
We work hard to develop opportunities to experience happiness. We are in search of the pot of gold at the end of the rainbow. We put in long hours to afford family vacations, a gift for the wife, and/or the newest gadget for the kids.....none of it matters! We find happiness not in the things we pursue but in the things that remind us to stop chasing what is not there. Moments in the park on a Tuesday afternoon bring us greater meaning than the sweet 16 party that cost us half of our bonus. To recognize and to be present in the moments in-between is the true path to discovering what is genuinely important.

You might sell a data management tool (that is the 'what'). You may have an uncanny knack for developing efficient and cost effective data management processes for your clients (that is the 'how'). Your mission for being in business is your WHY. It's not about the products you make or how you bring them to market. It's your purpose on this earth and how it relates to your business persona that matters most.

If your purpose is clearly defined and you are passionate about your mission; profits come naturally. If you are passionate in your purpose you need not force solutions where they do not exist or to act out of character. If you are engaged in what you do you can connect humans instead of grinding numbers.

Find Your Tribe
Align yourself with your boss - the person for whom you work wants you to succeed! If it seems otherwise, look in the mirror. Are you being forced to do something you wish not to do or are you making it difficult for your leader to lead? Hiding from your professional superior will not make him/her go away. Develop a plan that will help you mutually succeed and devote yourself to it. Communication built on trust drives high level relationships. If you fail without asking for help you cut your safety net.

Connect with your support staff - there are people in other departments with whom you will need to work. The people with whom you work may be less intelligent than you, they may not work as hard as you do and they may be less motivated than you are.....that is not an excuse to berate them. Instead of passing tasks and asking for accountability, you should empower and help others find purpose in what they do. At the very least - always say please and thank you!

3 Friends - find 3 friends at work. These need not be people in your department or division. Consult third party observers with whom you can share your professional experiences and gain insight. A variety of viewpoints helps you form a grander perspective. Without a formalized relationship in place people are more forthcoming and candid in their advice.

What are the Metrics of the Space Between?
How much is your free time worth?

We often devalue ourselves by allowing the things we do not want to do to drain our focus and energy. We neglect to imagine that the most important time is not spent on the clock but off it. Your most profound inspiration will happen not within your cubicle but on a path in the park.

How are you spending your free time?

You must choose between what you want to do and what you have to do (and prioritize accordingly). Stress is a result of inelegant goal setting. If you are only driven by the mandatory directives of others, you will never be happy. The discovery of what is important to you comes from making time to escape your professional structure. Break the mold and elevate your mind. Put your energy into what you want to do. Find inspiration in every task by relating it to your WHY.

Sunset....
:) Success is the discovery of happiness.
:) Your WHY is your true mission - it should be at the center of every decision you make.
:) The moments in-between are far more important than grandiose events.
:) Developing multi-tiered relationships will give you a more fully formed workplace perspective.
:) Your free time is as important to your success as your time on the clock.

Homework: Develop a cluster that relates the subjects above. Prioritize your time/energy toward what is genuinely important. Identify your WHY and remind yourself of it every day.

Don't Forget to Remember!

Dave

Manifesto

I was intrigued by a recent Inc Magazine feature that introduced me to the Holstee Manifesto. Holstee is a clothing company based in Brooklyn, NY. Their products and services are not the story. In recent years companies like Zappos and TOMS have emerged as attractive companies for whom to work. Not because they sell shoes but because they have created extraordinary company cultures. Zappos' in-office parades brought exposure to their company culture. TOMS devotion to philanthropy inspired millions. In Holstee's case, their organizational exposure was created by a well written manifesto. It inspired me to write my own....enjoy!

When you were 12 did you have a plan to be who you are today? If not, is there something you can do to change your path? Are your dreams your own? What would it take to get you to the part in the movie where everything changes? It is not enough to talk under your breath, you have to dream big and act! Positivity involves a type of thinking that is actionable. It is much easier to criticize while others take action. You will never regret putting yourself out there. You cannot pretend you do not want more. There is never an ideal time to do anything. You have to will yourself to the impossible and make it the new standard. Everyone will celebrate when you reach the mountain top, but the climb is your own. We are all prisoners to the qualification of possible that has been set before us by people who care less than we do. It is hard to erase the line and paint it in a new spot. There are millions of people in the stands with their arms folded and only a few on the field. The privilege of excellence starts with volunteerism. You have to be willing to fall down in front of a whole bunch of people. You have to be willing to take the field with your head up. No achievement has ever come from passive observance. This is your invitation to change everything. Those whose head's are on Mt. Rushmore were willing to fall on their face. Most people will pass on their opportunity, others will never even see it coming...and the very few will decide to be Heroes by the very practice of trying. Your dreams are readily available. Everything you always wanted is yours. Your greatest opposition is yourself and that opponent is consistently surprised when you push back.

Don't Forget to Remember!

Dave

The Smile Priority

The year of 2011 will be concluded sooner than we know it. This means it's time to reflect: To be thankful for the people who care for us, to celebrate our achievements, and to assess potential areas of improvement. Perhaps the most valuable year end evaluation is the recognition of what we desire...and if its worth our energy?

We are motivated by that which we feel we need but do we really need it. Each year my wife and I rush to malls to fill the wish list of our extended families. We stand in line to grab to kids the hot new toy. We use SPIN selling techniques to uncover our unmet gifting needs.
Far more important than these grandiose, over-promoted, milestone family events are the moments in-between. If you think about the best times in your life, I would bet your memory may turn to a Tuesday afternoon in the park (not the events that took a year to plan). While we will never cancel Christmas it is important to reflect on what is truly important. Ask yourself the following and dedicate your energy accordingly:
What do I really need to be happy?
Why do I care about the things that suck the energy from me?
Is my goal setting in line with my pursuit of happiness?

Happiness
I have really enjoyed being part of the Delivering Happiness Movement. This group gathers, reflects, and sets priorities based on one thing: Happiness. People thought Tony Hsieh was nuts for founding a company that used happiness as it's core purpose.....Tony's critics were wrong. What the critics didn't know is that Tony had studied the psychology of motivation. He affirmed that people just want to be happy. He also knew from his time at Harvard, Oracle and as an entrepreneur that people mask their true intent.

We put on professional attire, speak with strategic business language, and align ourselves with those climbing the ladder. We neglect to display our true feelings. This is because the release of professional trappings generally leads to vigilante behavior. Tony Hsieh set out to dispel professional bravado and inspire......not by giving employees a forum to complain but by allowing employees to be happy.

Energy
Most great organizations have that one person who is a spark plug. He/she is always upbeat, driven, looking for solutions to problems no one else wants to touch. That person creates a ripple effect and the organization embraces his/her energy. You don't think that person has moments when they want to give up? The trick is to be uncompromising in your ability to achieve. If you allow detail to derail you, you will never be happy.

You too, can be that person of unlimited energy. All you have to do is to let possibility drive instead of being hung up on what sucks! YOU control two things: your perception and your attitude. You have to be light on your feet to consistently transcend the hurdles before you!

The Marriage of Effort & Happiness
Are you motivated by a task list or a grand purpose? If every day you strive to complete everything on your 'to do' list, success is impossible. You need to stop worrying about the 'what' and get down to the 'why'.

If you know what is genuinely important to you and you act accordingly, success is inevitable. All you have to do is assess every task to your grander purpose and prioritize accordingly. You might be amazed when you find out that others value the same things you do....and could care less about the mundane detail that stresses you out!

Life is a merry-go-round. Every day we have our moment of glee and our fits of frustration. If nothing else, allow the glee to take more of your attention than the frustration.

"More than anything...I want to see you take a glorious bite out of the whole world"
- Snow Patrol

Don't Forget to Remember!

Dave

Social Awareness

As a Human Resources Strategist, there are 2 requests that are consistently reiterated to me:
1. How can my company be more like Zappos?
2. How do I write an iron-clad Social Media Policy?

The enquiries of competing ideologies are a microcosm of the double life delegated to HR Pros.

The Great Tony Hsieh recently address the question of social media policy at Zappos. I will paraphrase his feedback:
Our social media policy is pretty simple, we hire people for reasons that would validate that we are comfortable with them using social media under the Zappos brand.

Zappos is a great organization because they understand that people come first. Zappos is a company driven:
1. Individual Personalities
2. Core Values
3. Great Customer Service
....you will note that policy and/or organizational process are not listed in their drivers to success.

So, I can't "make your company like Zappos" if your position description is driven by words like: governance, regulation, policy, performance reviews, exit interviews, etc....

HR has been commoditized to corporate police. Do you think HR at Zappos faces liability.....you bet they do...they are HQ-ed in Vegas and have a bunch of 20 somethings working for them!!!! However, Tony Hsieh, his senior leaders and his legal team would don't heap said liability on said 20 somethings when they enter the office on any given day. Zappos remains an exemplary corporate culture because they keep their policy in the ivory tower and let the natives play. They celebrate what's great about their talent and leave the "legal implications of one's behavior" to the lawyers.

Too often in HR we focus on protecting our brand instead of sharing it. We regulate behavior instead of rewarding it. We write policy instead of educating of core values. We focus on performance reviews instead of service celebration.

Tony Hsieh also commented that you don't need to be a start up with a young workforce to be like Zappos...all you need to do is to align your people with your core values. Question: do you know your company's core values? Can you recite them? Do you live by them? Core Values are the only thing, in any company, that promote uniform purpose to all people regardless of title. Unfortunately, they have been reduced to words on a wall covered by dust in most places.

I know HR Pros want to focus on hiring not firing. I know HR Pros want to spread culture not regulate behavior. We just can't seem to shake the commodity we have allowed ourselves to be reduced to.

Want to be like Zappos? Trust your talent and align them with your uniform organizational purpose.....is that so hard to do?

Don't Forget to Remember!

Dave

When You Were Young

Last night I watched the Fab Five documentary on ESPN. It was a tear jerker. I went to High School in Michigan during the University of Michigan's greatest recruiting effort. These five basketball players were our age, they were amazingly talented, and they were not taking any BS from anyone. Fresh out of High School they got on to the hard court and beat the crap out of the Seniors who had been on the big stage for 4 years.

For the first time in our lives, My friends and I had comrades who were changing the world. If they could do it, we could too. We, like them, were cocky and full of life! It was an amazing time in my life....young and full of hope!

And so we revisit the Generational Phenomena in the workplace: The tired generalization that Gen Y is an entitled group without discipline. The Fab Five were held to similar stereotypes of Generation Y...Full of Talent, lacking discipline.

I teach Human Relations courses through Dale Carnegie University. My latest group of students includes a Fab Four entrepreneur group in the Computer Programming world. I am enamored by their uncompromising drive to conduct their professional lives by their own rules. They navigate their careers with a chip on their shoulder with the same confidence that the Fab Five had when they took the court. I remember that point in my life and how great it felt to be untethered by the regulations of the 'more senior' workforce.

The questions surface:
Do You Wish to Lead your Millennial Superstars to Success?
or
Do You Wish to Regulate the Motivation of your Millennial Superstars?

Allowing Awesome
At Harvard, MIT, and other elite educational institutes; the purpose is to create a career not qualify for a job. These institutes have empowered the young upstart geniuses who grew up with their heads in computer monitors. The premise: why would you want to work for someone who you are smarter than? Awesome Question and one that fuels the motivation of the young.

Why not change the world instead of fitting into it?

The Leadership Perspective
Most organizations have a logical formula for success. Put people in positions to navigate a system that will produce results. Makes sense.....to those who are of the stability mind frame. However, the systematic development model is a prison to the creative minds that will soon run our country. Bless Them!

If you wish to curtail energy...you are a Manager not a Leader!

Generation Y is not an entitled generation! They simply have greater potential than we do...end of story! They are less programmed for predictability. This should be celebrated!

Let's Celebrate!
You know if you see the 'new girl' as a threat and she knows that you wish to categorize her motivation..."slow down, your making us look bad". Lame!

When I was young I thought I wanted to climb the corporate ladder. I did what I was told, made my numbers, and completed every task on time....only to receive more tasks. I was miscast in an organization that lacked the ability to utilize my strengths. I wanted to do everything....they wanted me to do nothing. I wish someone, anyone, would have told me to create something instead of advising me to 'slow down'.

I hope I never stop moving forward. I hope the youngsters in this world keep me practicing. I am 100 times more motivated by the young than the old. My direct and extensive experience has given me no reason to think otherwise. Sorry....

Mark Zuckerberg, Tony Hsieh and Blake Mycoskie have shown us that motivation does not need a predetermined system of efficiency. That if we choose to categorize, we limit ourselves. That the gift of creativity is what makes companies great.

The Age of Predictability is Over! Generation Y will take over much quicker than Generation X has. Your position at the negotiating table may change much quicker than you think...

You Better Get on The Bus!

Don't Forget to Remember!

Dave

Introducing Awesomeness

In his book 'Delivering Happiness' the Great Tony Hsieh introduces Zappos 10 core values. One of them being:

EMBRACE & DRIVE CHANGE

In no uncertain terms, Tony makes the point that if you are seeking any type of stability, whatsoever, Zappos is probably not the company for you!

How refreshing! A company that looks at the well certified, well dressed, well educated cog in the corporate wheel and shows them the back door.

The Reason why Zappos is great is because they view convention as mediocrity. They realize that structure by defacto checks and balances is the problem...not the solution.

In these troubling times, more and more companies have taken less chances in a survival effort. But companies like Zappos, have taken more chances viewing market caution as an opportunity not a cause for paranoia.

In 2010, the best companies have not a panic button but an extra gear on their jet pack.

I want to introduce you to the concept of AWESOMENESS:
Always remember the little people

Wishing must be accompanied by a well prepared Strategy

Every opinion is only an effort to curtail your unique motivation

Strategy and happiness are not rival concepts

Only YOU can determine YOUR success

Miracles happen every day - if you work really hard

Even a broken clock is right twice a day

Never Give Up

Estimate impossible revenue goals - and double them

Simplicity can be the pathway to expertise

Some people are assholes - ignore them!


Don't Forget To Remember!


Dave


references:
http://twitter.com/davidkovacovich
www.linkedin.com/in/davidkovacovich