Showing posts with label Professionalism. Show all posts
Showing posts with label Professionalism. Show all posts

Friday, May 4, 2012

Personal Prophecy Perspective

Let's examine the life of a critic. Your occupation is to criticize. I would guess the underlying premise of said occupation would be to spend your life judging others to avoid any judgement upon yourself.

I never put stock in reviews. In fact, a bad review from one of the aforementioned deflectors of personal accountability may even prompt me to engage the art that they seek to destroy. Reviews are meaningless. If reviews were of such profound merit, we wouldn't have to see a film at all, we would simply let a few interpret the creation of others. All things created are yours to interpret in your own way. No one's opinion should matter more to you than your own!

In this blog we have frowned negativity as a motivational tactic and we have scrapped popular opinion in favor of unique individual inspiration. Today will be no different.

No one lives every minute in your shoes. Still, you will be told of ways to improve yourself and on the surface level this may seem like an attack. In most cases, people see your path to potential and want to help you kick the pebbles aside. It is vitally important not to let a pebble slow your pathway stridings. Be aware that the intent of your accuser is nothing more than a pebble on your motivational path.

Consider the Source
My friend was interviewed recently for a job she was entertaining. She called me afterward in disbelief of the interviewer's arrogance. The 20 year sales veteran was questioned by an accusatory staffing pro who's time on earth barely matched her career length. She explained to me that the job offered less money than she was currently being paid, the company was not a proven, and that the person interviewing her made no correlation of her applicable skills to the position. In short, she had met the gatekeeper to a land she didn't even want to enter.

You will walk into "no win" situations. It is always better to be polite, give the gatekeeper a few cookies, and to move on to a land in which you will be appreciated. The company may have another candidate in mind, you may be column fodder for due process, and maybe the interviewer's brother wants the job. It is my candid advice not to over-analyze strange misgivings. If you start a climb at the bottom of the hill with a ton of bricks on your back, two things can happen:
1. You succeed at the behest of your accuser
2. You will fail

Neither is an all-fulfilling formula for winning. When you prove someone wrong you usually put money in their pocket for betting against you. Why would you want to do that?

Path Assessment
The best partnerships are not forced. You can point to people and companies with whom you have worked who just "get it". They understand that you add value becuase you are not trying to fit a big square in a small circle.

You may love your I-pod but that doesn't mean Apple is a good company to work for. You may be a music fanatic but a position in Def Jam's marketing department might cause you to hate music. You could be an awesome golfer but your drive accuracy will probably not make you a better salesman for Callaway.

It's about finding partnerships that fit:
Do your organizational cultures align?
Does your product address their need without a ton of work arounds?
Does the person with whom you will work appreciative of you as a person?

Find Your Kingdom 
I would venture to guess that a dream job is out there for every one of us. A place where we can have fun, make money, and bring value to the world.

Professional life offers two options:
a. Search tirelessly for that perfect fit and do not compromise until you find it
b. Make your current job the best it can be

Start by considering the criticism you face every day. Sometimes you are given advice that you have to hear....it will help you remove obstacles and make you a better professional. Accept advice, assess how it will fit into your strategy and apply what will make you better. If in considering the criticism of your accuser you cannot find merit, politely ignore them!

You are in charge. You can make your current job your dream job. You know better than anyone if you have given your maximum effort. Listen to others but let your personal motivation drive. Take advice with a grain of salt and thank those who help you grow. Ignore the unkind. Be critical of your effort without beating up on yourself.

It's not just a job, it's your life. You will succeed by being honest with yourself. You are the only person who knows your genuine truth! Let your genuine truth lead!

Don't Forget to Remember!

Dave           

Wednesday, April 18, 2012

The Departed

I have been a traveling salesman for over 15 years. Here in the San Francisco Bay Area many of my commutes are accompanied by sports talk radio. As such, I was disheartened to hear that the great Ralph Barbieri was fired by his employer KNBR. In a statement he released, Ralph discussed that he arrived to work, was taken to the GM's office, was then told to hand in his keys, and to grab his belongs. He was escorted out of the building and his voicemail was immediately disabled. Standard firing procedure. But, after 28 years of service to the organization, I think Ralph deserves better.

Ralph Barberi was given the nickname 'the razor' for his edgy on-air demeanor. With this in mind, one might consider that his aggressive behavior may have worn on his employer after so many years. KNBR should have simply explained this. Now the parting of ways is mired in legal discussion that encompasses ageism and physical workplace limitations. Uncertainty breeds questions and formulates assumptions. The whole situation could have been addressed with more class on the part of the industry veteran's long time employer.

Of course, there are 2 sides to every story. Over time, the legal process will exercise itself and the real story will be reveled. So let's examine the lessons learned from this unfortunate parting of ways:
1. Performance should be measured daily
2. Animosity toward one's employer never produces results
3. Every day is Day 1
4. There is such thing as manners

Performance
Performance reviews suck! Annual reviews of performance are a legal charade to document areas and concern that will serve as defensible grounds for firing in the event that needs to happen at some point. Managers and Employees alike hate doing performance reviews. There is no dignity in telling people where they are falling short or by grading their life's work. Too much goes into a 10 hour day to quantify human effort. Ralph Barberi's firing is an advertisement for performance reviews. If you are going to shit-can someone, you better have documentation.

Ralph Barberi is a 70 year old man who has been diagnosed with Parkinson's disease. This is not why he was fired, but he will site the aforementioned assumed disabilities in a lawsuit, and probably win a few dollars as a parting gift.

Animosity
Tom Tolbert and Ralph Barberi had a special relationship. The 2 men separated by a few decades in age developed a camaraderie that warmed the heart. There is nothing more special than seeing people who genuinely appreciate one another...it is even better when these individuals are on seemingly separate sides of the spectrum. The 2 gentlemen lived out a Hemingway story and a Neil Young song for all to hear...every day. The only thing better than receiving sage-like advice from an elder is when this process works in reverse.

Even Tom Tolbert recognized the blessing and the curse of Ralph's strong personality. That's why he was fired. His employer simply couldn't put up with his disruptive behavior any more.

Comfort
I have been enthralled by Reid Hoffman's book, The Start-Up of You. This book is a manifesto of the entrepreneurial ethos that drives today's working world. No longer is longevity a word that encompasses greatness in the workplace. Each and every day one must recreate themselves to stay relevant. The minute you stop moving forward, you start moving backward.

Employee's know when they are under performing. At a certain point in everyone's professional life they plateau, for some it takes just a year others endure it for 30 years. When you face professional 'burn out' you are faced with 2 realities:
1. Refocus on the task at hand
2. Get a new job

In both cases the key is to find the passion in what you do and let that drive. You can ruin the job of your dreams by taking it for granted. You can also fool yourself into believing you are doing the thing you should be doing because it is convenient.

Manners
The world of work is a heartless machine. So much is involved in running a business and thousands of decisions are made every day. Some decision are made it haste and they are usually fixable. Certain decisions made in haste can be ever damaging to a company's reputation.

KNBR will not soon be forgiven for the manner in which they released Ralph Barbieri. They could have allowed him to play out his contract for another 7 months, had an on-air ceremony in his honor, and sent him on his way. This leaving a proud company alumni and a new directions for the loyal listeners of KNBR to be proud of. Regardless of reason for Ralph's dismissal, it could have been handled better. I would venture to guess that hindsight creates regret in this case.

In his famous walk to the Exit at SMI, Jerry Maguire, makes a plea for decency in the workplace. The premise of the Jerry Maguire story is finding a heart in the professional meat grinder that we submit ourselves to every day. With each day a loyal employee sees 20 years of their life dismissed in a walk to the exit. Then there are those who view every day of work as their last and perform accordingly. It is impossible to be the greatest version of yourself every single day for 20 years. We all get complacent, it's human nature.

I would leave you with this question:
If Ralph Barberi really loved his job and his employer would it have ended in the way it did?

If the answer to this question is "no" then it seems the parting of ways will ultimately be best for everyone involved.

"Don't cry because it's over, smile because it happened" - Dr Seuss

Don't Forget to Remember!

Dave

Friday, August 26, 2011

Just Pretend

In a former life I was a lyricist and singer in a Rock Band. I never felt right singing songs that other people had written. I wasn't able to understand the journey behind the words. I didn't feel authentic delivering the message.

My friend Mike Robbins introduced me to his concept of Authenticity in business a few years back. A seemingly simple concept but continuously over-looked. Mike's concept has spread to the masses in the last few years. Every company is adamant in promoting their commitment to transparency.

Last night the HR Happy Hour gang had a lively back channel Twitter Chat regarding Employer Branding. Authenticity, Transparency and Executive Awareness were the predominate agenda items. My passion for the aforementioned subject matter prompting a community member to call me a Bolshevik. Every company wants to admit that they are perfectly in tune with barstool banter. There are great HR Professionals (Oracle) that will tell you straight away that if you want to have fun you are in the wrong place. But if I were a CEO I would visit http://www.glassdoor.com/ and take the feedback seriously.

I am a Salesman and I love winning but at this stage in my career I am equally pleased with people who flat out tell me "we will never do business with you". Fair enough, now I can spend time with someone who appreciates my effort! Unfortunately, interviewers cannot look you in the eye and tell you that you are not a good fit for their company. Nor can a potential client tell you that your organizations don't mesh. Most CEO's have more to worry about than public perception but millions of dollars ride on barstool conversation and glassdoor.com reviews. Believe it!

At some point it became necessary to differentiate yourself by wearing a suit and tie. Dress has nothing to do with on-the-job performance and that's a fact. When we talk to the CEO, we hold our hands in front of us and speak in polite terms, instantly putting ourselves in the unremarkable category. We meet with a client and politely talk about what we do. Why would they give a shit?

There are 3 questions to ponder:
  • Which companies do you want to partner with because you know they cannot function without your partnership?
  • What is your dream job and how can you get hired in 5 years?
  • Are you willing to tell your CEO that from where you are sitting things are not working?
We will attack this subject matter in great detail next week!

"After all, in the end, just pretend"
- Ben Folds, Ben Kweller & Ben Lee (in unison)

Don't Forget to Remember

Dave